PPI Team Manager (Financial Services)
This is an exciting opportunity to join one of the UK's leading Financial Institutions as a PPI Team Leader on a permanent basis. This role is based in South Nottingham. You will be required to use your motivational team leading skills to inspire your team and drive performance within the department.
You will be responsible for managing a small team of complaint handlers (6 to 10). You will be responsible for setting targets, managing KPI's and completing 1 - 2 - 1's for your team. You will motivate your team in a target driven environment whilst completing ad-hoc tasks such as, logging holiday, sickness and dealing with staff issues.
Our ideal candidate must have experience working in banking and finance (ideally within PPI), previous knowledge of FOS procedures and regulatory requirements set by the FSA would be beneficial. Experience of coaching, developing and motivating a team are essential coupled with strong communication skills both written and verbal.
Offering a unique opportunity to improve your management experience, within a challenging environment, this role comes with a generous salary and benefits package, along with fantastic working hours and location. If you like any further information on this exciting opportunity then please call Matthew Power on 01332 208888.
Job Type : Permanent
Location : Ruddington, Nottinghamshire
Salary : £20k - 25k per year
Date Advertised : 19 Feb 2013
Sorry, this position is no longer available.
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