Customer Service / Call Centre / Helpdesk

Job Title; Customer Service / Call Centre / Help desk
Skills; Call Centre, customer service, I.T. skills
Salary; 13,200 to 14,600 per annum plus benefits
Location; Newark, Nottingham

We have a number of exciting opportunities available on a temporary to permanent basis.

The Role;

- Answering inbound calls and resolving customer queries
- Accurately recording the details of the call on the in house database
- Liaise with internal colleagues and external partners to resolve customer queries

The Candidate;

- An excellent telephone manner and good customer service skills
- A background within a similar role would be advantageous
- A resilient nature with the ability to deal with difficult circumstances and sensitive situations
- Ability to investigate complex issues and research customer accounts to find a resolution
- Good IT knowledge
- Excellent time management skills

The Benefits;

- Excellent basic salary
- Temp to Perm opportunity
- First class working environment
- Inclusion on the company training program
- Immediate starts available
- A fun, fast paced role offering heaps of diversity and the opportunity to work autonomously

To be considered for this opportunity please apply directly through this website or send your cv in to us directly at If you would like to speak to us in more detail before applying, please call 0845 2997789 and ask for the Commercial Team

This position is advertised on behalf on Regional Recruitment Services Ltd. We also have a variety of other permanent and temporary positions available ranging from Administration, Sales, Secretarial, Finance and Accounts, Customer Service, I.T., Engineering, Industrial and Construction. To view all of our positions available throughout the United Kingdom, please visit [URL removed]

Job Type : Permanent

Location : Newark, lincoln, nottingham, grantham, mansfield

Salary : 13200 - 14600 pa + Benefits

Date Advertised : 21 Nov 2012

Sorry, this position is no longer available.

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